Press Release: Bay Area Community Health Achieves 100% Success in HRSA OSV Audit
Fremont, CA – March 10 – Bay Area Community Health (BACH) is proud to announce a monumental achievement: passing the Health Resources and Services Administration (HRSA) Operational Site Visit (OSV) with 100% compliance and no findings. This extraordinary accomplishment is a testament to our team's unwavering commitment to excellence in patient care, operations, and community service.
What is a HRSA OSV?
A HRSA OSV is a rigorous compliance review conducted by the federal Health Resources and Services Administration (HRSA) to ensure that health centers meet high standards in key areas such as governance administration, clinical operations, financial management, and compliance with federal guidelines. It is an essential tool for ensuring that federally funded health centers, like BACH, effectively meet the needs of the communities they serve.
The Challenge of the HRSA OSV Audit
The HRSA OSV is widely recognized as one of the most challenging federal compliance reviews for health centers. It involves a comprehensive, multi-day review process that evaluates every aspect of the center’s operations and service delivery, including patient care protocols, staff training, fiscal practices, and adherence to federal regulations. The review is designed to assess the health center’s ability to maintain the highest standards of care and demonstrated accountability.
BACH was assessed across multiple critical categories, including Governance administration, Finance, and Clinical operations. Receiving no findings—meaning there were no issues or deficiencies identified during the audit—puts BACH in an exceptional position within the health center field. This accomplishment is not only rare but also highlights our relentless dedication to delivering outstanding care and ensuring the health and well-being of our community members.
A Reflection of Our Dedication
Dr. Zettie D. Page, BACH’s CEO, shared his thoughts on the achievement:
“We are proud of this accomplishment and remain focused on providing excellent healthcare to the diverse communities we serve. This success is not only a milestone for Bay Area Community Health; it’s keeping a promise to our patients and communities that we will always strive for excellence in everything we do.”
The OSV Reviewers commended BACH for following best practices, maintaining detailed documentation, and demonstrating an impressive commitment to excellence throughout the visit. This achievement reflects the consistent work, shared dedication, and professionalism of the entire BACH team. By adhering to the highest standards in all areas of operation, BACH continues to foster trust and deliver the best possible care to its patients. It also underscores its ongoing commitment to meeting federal compliance guidelines and ensuring that services are of the highest quality.