Medical Records
Health Information Management (HIM)
What We Do
The HIM team, is responsible for maintaining, protecting, and managing your health records. This includes documentation of your medical and dental visits, test results, immunizations, and other healthcare services you receive at Bay Area Community Health.
We ensure your information is:
Confidential – Only accessible to you and authorized parties
Accurate – Carefully recorded and maintained
Available – Ready when you need it for care, insurance, or legal purposes
Who We Help
We support:
Patients requesting access to their own medical or dental records
Parents and legal guardians accessing their child’s records
Healthcare providers coordinating your care
Insurance companies (with proper patient consent)
Attorneys or legal representatives with valid authorization
How to Request Medical Records
Irvington Location
By Appointment Only: Call 510-252-5848 to schedule a time to pick up your records.
Patients may also visit Irvington to complete a Release of Information (ROI) form and leave it with front desk staff. Our HIM team will collect and process all forms.
Aborn Location
Walk-in service is available Monday–Friday, 8:00 AM to 4:30 PM.
Please bring a valid photo ID when picking up records. Depending on the request, processing times may vary.
Need Assistance?
If you have questions about your medical records or need help with the request process, please contact us at 510-252-5848. We’re here to help you get the information you need—securely and quickly.
Download and fill out the request form to transfer medical records to and from Bay Area Community Health.