Billing

We accept Medicare, Medi-Cal, and many private health insurance plans, which may pay for all or part of your visit.
We are offering everyone care based on a sliding fee scale, at Bay Area Community Health, no one is refused service because of lack of financial means to pay.

Discount

SLIDING FEE DISCOUNT PROGRAM

Bay Area Community Health offers a Sliding Fee Scale to all income eligible uninsured or under-insured patients. This program allows qualifying patients to receive medical, dental care, and optometry care at a lower cost. This program applies to all patients who qualify, regardless of patient's insurance status. BACH accepts all patients for care regardless of their ability to pay for services.

Sliding Fee Discount Requirements

happy multiethnic family mother, father and little son have fun and celebrate Halloween at home

Household Size

All persons residing at the patient's current residence. The discount will be based on your household size, including anyone in your family that is either blood-related, married, or adopted.

Proof of Household Annual Income

Need to provide at least ONE proof of income or attest to zero/cash only income and sign Agreement to Services, Fee and Nominal Fee in order for BACH staff to determine whether or not the person qualifies for a discount.
Proof: Payroll check stub, W-2, employer letter, government issued income documentation, bank statements, court-order agreement, or SSI/SSA statement.

Completion of a Household Assessment

BACH shall make reasonable efforts to inform patients of the sliding fee discount program by posting of signs, and verbally informing patients of this program.
At all times, patient confidentiality and privacy are to be maintained throughout the process.

All these information must be updated annually. If a patient chooses not to provide the required information, then he/she will not receive the discounted rate offered through the Sliding Fee Scale. However, because BACH is fiscally responsible, independent, not-for-profit community health center, we strive toward encouraging all patients who can afford payments to be responsible in this area, so that we can continue being a key member of our community’s vital health safety-net.


The specific patient payment responsibility at the time of visit depends on the patient’s insurance or special health programs.

Some patients may have a co-payment, a service charge, a sliding discount, or a share of the cost, all of which are required at the time services are rendered. 

A billing statement may be sent to the patient if required payments are not paid at the time of visit.

Lab & Pharmacy Charges

Lab and pharmacy charges may have a co-payment, a service charge, a sliding discount, or a share of the cost, all of which are required at the time services are rendered. Lab and pharmacy charges may represent additional charges that may be billed separately, depending on the patient’s insurance/program.

 A billing statement may be sent to the patient if required payments are not paid at the time of visit.

Patients should always bring insurance cards, health program membership cards, and proper identification for every visit to BACH. If certain BACH services are not covered by the patient’s insurance, the patient may be eligible for a sliding fee discount.