Behavioral Health and Social Services Department
Behavioral Health and Social Services Department
Our department provides compassionate, personalized support to all patients, helping with mental health issues like depression, anxiety, grief, family conflicts, substance abuse, and stress from illness or life challenges. BACH also supports those dealing with trauma and abuse.
BACH’s counselors focus on understanding and treating each patient’s needs, working closely with primary care providers to support overall health and wellness.
Social services offer broad support to individuals and families, connecting patients with mental health and substance abuse counseling, healthcare through clinics and mobile units, and help navigating the healthcare system. Programs also provide housing assistance, food support through local pantries, and case management to access benefits like CalFresh and Medi-Cal. By addressing immediate and long-term needs, BACH’s services promote healthier, stronger communities.
Services Include:
Child-play Therapy
Individual Therapy
Family Therapy
Cognitive Behavioral Therapy
Sleep Therapy
Coping with Post-Traumatic Stress Disorder
TransVision Program, a national recognized program serving transgender patients
Pain Management
School-linked services
Interpretation Services
Enhance Care Management (ECM)
Workshops (Aging well, healthy eating, etc)
Preventative Counseling Services
Home visits/Community Visits
Substance-Use Disorder services
Addiction treatment: Medication Assistant treatment
Low Barrier Services
Community Resource Referrals
Health Education
Insurance and eligibility Assistance
API Cultural & Education events
Acupuncture and wellness program
Promoting Access to health services
Needle Exchange
Seniors and kids Outreach Program
(HOWPA) Housing opportunities for Patients with AIDS
Mobile Clinics
Food Farmacy & Pantries
Women Health
Medication-Assisted Treatment (MAT) Program
BACH's Medication-Assisted Treatment (MAT) program helps patients with opioid use disorders (OUD) and chronic pain by combining medicine with counseling. A medical provider, behavioral health provider, and substance use counselors work together to support each patient. This approach helps many people reach and keep their recovery goals. Patients in the MAT program are encouraged to join both one-on-one and group counseling sessions.
Contact information: email address
*For adults only
*Available in Alameda & Santa Clara County
Harm Reduction Program
BACH’s harm reduction team provides services like street outreach, syringe exchange, overdose education, and naloxone distribution. They offer HIV and Hepatitis C testing and connect people to care. The program aims to prevent the spread of HIV, Hepatitis C, and other infections. They offer drug testing supplies (like fentanyl test strips), sexual health supplies, and wound care kits. By educating people who use drugs, they help reduce harm to individuals and the community. Some resources, like overdose prevention, are available to everyone.
Contact information: Info.harmreduction@bach.health
*For specific population only
*Available in Alameda and Santa Clara County
ECM (Enhanced Care Management) Program
The ECM (Enhanced Care Management) Program offers personal care to support people with complex needs, connecting them with health and social services for better results. The team also helps prevent homelessness by offering resources like emergency assistance, case management, and support to keep individuals and families in stable housing.
Contact information: Info.ECM@bach.health
*For eligible specific population only
*Available in Alameda & Santa Clara County
Special Programs
Homeless Street Medicine (HSM):
BACH’s Street Health Program has three special teams that bring healthcare and social support to people experiencing homelessness in encampments across Alameda and Santa Clara Counties. Each team has Community Health Workers who are highly trained to manage complex needs. They help connect our unhoused patients to BACH’s clinics for important services, like dental care, mental health support, medical treatment, and help with substance use issues.
BACH helps people without homes in Alameda County and Santa Clara get the healthcare they need. The HSM team has community health workers who connect people to BACH's medical, dental, and mental health services, as well as other support.
Contact information: info.streethealth@bach.health
*For adults only
*Available in Alameda & Santa Clara County designated area only
Behavioral Health Services:
Behavioral health is how our thoughts and actions affect our physical and emotional health. Integrated Primary Care combines medical and mental health services to better meet people’s needs. BACH’s Behavioral Health team includes licensed mental health professionals who support patients with issues like depression, anxiety, diabetes management, quitting smoking, and substance use.
Contact information: info.IBH@bach.health
*For all ages
*Available in Alameda & Santa Clara County
Arise: Asian Wellness Project: Arise: Asian Wellness Project
Arise is a free Mental Health Prevention and Early Intervention program supporting emotional well-being in the East Asian community in South Alameda County. Arise provides workshops, counseling, support groups, and community events, while also connecting people to other healthcare and social services. The team also runs the API wellness program, offering eastern medicine, educational workshops, and counseling. Through this program, we refer participants to BACH clinic services.
Contact information: ARISE@bach.health
*For API seniors and teenagers only
*Available in Alameda only
Substance Use Disorder (SUD) Program
BACH offers counseling for people dealing with substance use at any stage of recovery. Our team includes certified counselors and licensed mental health professionals who provide one-on-one support, recovery plans, and guidance. We also have a Relapse Prevention group that meets weekly online and monthly in person, using art to help with mental health issues like depression and anxiety.
Contact information: Info.tobacco@bach.health
*For adults only
*Available in Alameda & Santa Clara County
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If you are 21 to 29 years old:
You should start getting Pap tests at age 21. If your Pap test result is normal, your doctor may tell you that you can wait three years until your next Pap test.
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If you are 30 to 65 years old:
Talk to your doctor about which testing option is right for you:
An HPV test only. This is called primary HPV testing. If your result is normal, your doctor may tell you that you can wait five years until your next screening test.
An HPV test along with a Pap test. This is called co-testing. If both of your results are normal, your doctor may tell you that you can wait five years until your next screening test.
A Pap test only. If your result is normal, your doctor may tell you that you can wait three years until your next Pap test.
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If you are older than 65:
Your doctor may tell you that you don't need to be screened anymore if:
You have had at least three Pap tests or two HPV tests in the past 10 years, and the test results were normal or negative, and;
You have not had a cervical precancer in the past, or;
You have had your cervix removed as part of a total hysterectomy for non-cancerous conditions, like fibroids.
Resources
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The GAD-7 (Generalized Anxiety-Disorder) Test
Checking Anxiety Levels - see how strong feelings of anxiety are
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The PHQ-9 (Patient Health Questionnaire-9)
Questionnaire that helps find out how serious someone's depression is