Bay Area Community Health 2025 Annual Report
United for a stronger, healthier community
Reflections on a Year of Change, Growth and Ongoing Service:
A Message from Our CEO Dr. Zettie D. Page III
As I reflect on another remarkable year at Bay Area Community Health (BACH), I am struck less by the numbers than by the lives they represent. Every patient who walked through our doors, every family that entrusted us with their care, and every member of our team who answered that call, remind me why this work has mattered so deeply throughout my career.
This past year, BACH served more than 69,000 patients, delivering over 357,000 visits across our medical, dental, behavioral health, vision, and enabling services. Behind each of those encounters is a child receiving preventive care, a senior managing a chronic illness, a family finding stability through care coordination, or an individual who finally found a place where they felt seen, heard, and welcomed.
One of the most encouraging aspects of this year's report is the continued growth of our comprehensive integrated model of care. Our dental program provided care to more than 36,600 patients through nearly 98,000 visits. Our vision services reached more than 14,000 patients. Equally important, our enabling services team (case managers, community health workers, health educators, outreach staff, and patient navigators) served more than 52,000 individuals, ensuring that healthcare extends beyond the exam room or operatory and into the everyday realities of live our patients face.
These accomplishments are possible because of ordinary people like you and me performing extraordinary work. I have had the privilege of working alongside providers, support and administrative staff both paid and volunteers, and board members whose dedication continues to inspire me to do more. They show up with compassion, skills, and a commitment to our mission every single day.
Our work has never been about simply treating illness. It has always been about strengthening families, communities, reducing barriers, and creating opportunities for healthier lives. As the needs of our region continue to evolve, so too does BACH. We are investing in a system of integrated care, expanding access to behavioral health, enhancing services for children and families, and embracing innovative initiatives while remaining grounded in our core FQHC safety net values that have guided this organization from the beginning.
I have been fortunate to witness the growth of BACH out of both Foothill and Tri-City community health centers into one of California's leading providers of integrated, culturally responsive care that continues to be adaptive and flexible healthcare partners. That progress belongs to everyone who has contributed to this journey—our patients, staff, partners, supporters, and community leaders. Together, we have built something that is larger than any one individual: an organization defined by service, resilience, and hope.
Thank you for believing in our mission and for walking beside us. The future of Bay Area Community Health is bright because it rests in the hands of people who care about the communities we are privileged to serve. It has been one of the greatest honors of my professional life to be part of this remarkable organization, and I look forward with confidence to all that lies ahead.
With gratitude,
Zettie D. Page III
MD, Ph.D., MBA, MSW, MS Chief Executive Officer
Leadership Message
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In community spirit,
Carlos Rosario
Board Chair
Executive Leadership Team
Chief Executive Officer
Zettie D. Page III
MD, Ph.D., MBA, MSW, MS
Chief Medical Officer
Harsha Ramchandani, MD
Chief of Strategic Development
Wilfredo Lacro, EMHA
Chief of Information Systems
Gaurav Tyagi, MBA
Chief Financial Officer
Stan Augustine, PhD, MBA, MA
Chief of Operations
Carl Walters II
Board of Directors
Carlos Rosario
Board Chair
Robert Wyckoff
Board Vice Chair
Kanahl Kendrick
Treasurer
Stephanie Reddell
Secretary
Zettie D. Page III
MD, Ph.D., MBA, MSW, MS, Ex-officio Officer
Norma Devine
Elizabeth Guerrero
Beny Jain
Karen Levine
Dipika Nagin
Peter Pham
Malae U Reddy
Whole-Person Care for Healthier Communities
At Bay Area Community Health, we believe everyone deserves access to quality healthcare. Through our integrated care model, we provide medical, dental, vision, behavioral health, and support services that address the needs of the whole person.
In 2025, we served 69,263 patients across southern Alameda and Santa Clara Counties through our clinics, school-based health centers, and mobile health services. We proudly care for one of California's most diverse communities, including low-income families, agricultural workers, individuals experiencing homelessness, people living with HIV/AIDS, and other historically underserved populations—regardless of their ability to pay.
By combining comprehensive clinical care with care coordination, health education, outreach, and social support services, we help patients overcome barriers to care, navigate the healthcare system, and access the resources they need to achieve better health.
Who We Are
Bay Area Community Health is a nonprofit, Federally Qualified Health Center (FQHC) dedicated to delivering high-quality, patient-centered healthcare in a welcoming, respectful, and inclusive environment. Our mission is to improve the health and quality of life of the communities we serve by expanding access to comprehensive healthcare services, advancing prevention and wellness, and supporting the management of chronic conditions.
Guided by Purpose
Our Mission
To deliver exceptional health and social services that improve quality of life for the individuals, families, and communities we serve
Our Vision
For everyone in our community to have access to high quality, comprehensive, and affordable healthcare
Our Values
Equality: Everyone deserves to enjoy quality healthcare, no matter their ability to pay
Commitment: We are dedicated to FQHCs, and will seek opportunities to advocate and strengthen this service model
Community: By listening to our community with humility, we gain strength, partnership, and purpose
Respect: All who enter our doors—patients, staff, community, and partners—are heard with an open mind, valued for their unique strengths, and treated with respect and kindness
Excellence: We constantly strive to perform at the highest level while learning new ways to improve our work
Our Patients
In 2025, BACH served: (NUMBER) of patients
Encounters by Service Category
273,146
MEDICAL
97,790
DENTAL
22,987
BEHAVIORAL HEALTH
19,083
VISION
179,157
ENABLING SERVICES
Poverty level patients: 87% live 200% below the poverty level
794
UNHOUSED
182
VETERANS
1,827
MIGRANT/SEASONAL WORKERS
Patients by gender
56%
FEMALE
44%
MALE
>1%
TRANSGENDER
Patients by age
23%
0 to 17 Years Old
63%
18 to 64 Years Old
14 %
65+
Patients with Limited English Proficiency: 36,329
Santa Clara County Uninsured: 19%* / Alameda County Uninsured: 7%*
*Percentages reflect the share of Bay Area Community Health patients residing in each county who were uninsured, not the overall county population.
Patients by race and ethnicity
Faces of Care
Stories of Healing, Hope, and Community
Every patient at Bay Area Community Health has a unique story. Some come to us for medical care, while others need support, guidance, or someone they can trust. We believe healthcare is about more than treating illness. It is about helping people overcome challenges, improve their health, and reach their goals. These stories highlight the care, support, and hope our patients have found along their healthcare journey.
Finding a Healthcare Home
When Farida moved to the United States with her family, navigating an unfamiliar healthcare system felt overwhelming. A Bay Area Community Health community health worker helped her enroll in health coverage and connect with a provider who spoke her language. She received preventive care and treatment for health concerns she had delayed addressing. Today, Farida and her children receive regular care and have a trusted healthcare home they can rely on.
Care Beyond the Diagnosis
After losing his job, Jorge struggled to manage both his health and the stress of financial uncertainty. At Bay Area Community Health, he received coordinated support from his medical provider, behavioral health team, and patient navigators. Together, they helped him address his healthcare needs, connect to resources, and regain stability. Today, Jorge is back at work and better able to manage his health and well-being.
A Path Toward Hope
After a major life change, Michael began struggling with depression and found himself pulling away from family, friends, and daily activities. Through Bay Area Community Health's behavioral health program, he connected with a therapist who provided support and practical tools to help him move forward. Over time, Michael rebuilt his confidence and found a renewed sense of purpose. Today, he volunteers in his community and encourages others to seek help when they need it.
*Names were changed for privacy purposes
Integrated Care Services
Our whole person approach includes
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Medical Care
Primary care, children's health, women's health, preventive care, and chronic disease management.
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Dental Care
Dental care for children and adults, including preventive, restorative, and specialty services.
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Vision Care
Eye exams, vision screenings, and ongoing eye health services.
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Behavioral Health
Mental health counseling and integrated behavioral health support.
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Substance Abuse Treatment
Treatment, recovery support, and care coordination for people affected by substance use disorders.
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Enabling/Social Services
Community health workers who provide case management, health education, transportation help, enrollment assistance, outreach, and care navigation services.
Together, these services create a coordinated system of care that addresses both clinical needs and the broader factors that impact health, empowering patients to achieve healthier lives and stronger futures.
Supporting Health and Well-Being
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Primary Care Services
Bay Area Community Health provides checkups, preventive care, health screenings, vaccinations, and treatment for common health concerns. We also offer women's health services, including prenatal care, family planning, and cancer screenings. In 2025, our care teams supported more than 9,000 patients with hypertension and over 7,000 patients living with diabetes.
48,973 Medical Patients received care through 273,146 visits
6,819 Women’s Health Visits
9,099 Patients with Hypertension
7,154 Patients with Diabetes
2,062 Patients with Asthma
1,122 Patients with Heart Disease
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Caring for Children
Healthy children are the foundation of healthy communities. Bay Area Community Health provides care for children from infancy through adolescence. Services include checkups, vaccinations, developmental screenings, and treatment for illnesses, injuries, and ongoing health conditions. We work with families to help children grow up healthy and strong.
9,819 Children received Pediatric Care through 29,842 visits
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Supporting Agricultural Workers & Caring for Our Veterans
Everyone deserves access to quality healthcare, especially those who face unique challenges. Agricultural workers help feed our communities, and veterans have dedicated themselves to serving our country. Bay Area Community Health is proud to provide compassionate, affordable care that meets their needs.
1,827 Agricultural Worker Patients received care through 16,116 visits
182 Veteran Patients received care through 1,111 visits
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Supporting Student Well-Being
School-based health centers bring healthcare directly to students where they spend most of their day. For families facing transportation, language, or financial barriers, receiving care at school makes it easier to get the services they need. Bay Area Community Health provides checkups, immunizations, treatment for illness and injury, behavioral health support, and referrals for ongoing care.
6 School-based Health Centers
5,535 Students received care through 14,523 visits
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Healthy Smiles, Health Lives
Oral health is an important part of overall health. Bay Area Community Health provides dental care for children and adults, including exams, cleanings, fillings, extractions, and preventive services. Our dental team helps patients maintain healthy smiles and build lifelong habits that support good oral health.
36,603 Patients received Dental Care through 97,790 visits
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Healthy Vision for Everyday Life
Good vision supports success in school, at work, and in everyday life. Bay Area Community Health provides eye care services, including eye exams, vision screenings, treatment for eye conditions, and prescriptions for glasses. Our vision team helps patients protect their eyesight and maintain healthy vision at every stage of life.
14,390 Patients received Vision Care through 19,083 visits
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Street Medicine and Substance Use Services: Expanding Access to Care
Bay Area Community Health's Street Medicine and Substance Use Services teams help people get the care and support they need. The Street Medicine team brings healthcare directly to people experiencing homelessness. The Substance Use Services team provides treatment and recovery support for people affected by substance use. Together, these programs connect patients to care, improve health, and help people build healthier and more stable lives.
794 Individuals experiencing homelessness served
950 Patients received SUDS Treatments through 3,190 visits
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Supporting Behavioral and Mental Health and Well-Being
Behavioral and mental health is an important part of overall health. Bay Area Community Health provides counseling, therapy, psychiatric care, crisis support, and telehealth services. Our team helps patients cope with everyday stress, anxiety, depression, and other challenges so they can improve their well-being and live healthier lives.
3,476 Patients received Behavioral Health Services through 24,987 visits
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Connecting Patients to Care and Resources
Good health depends on more than medical care. Bay Area Community Health helps patients access resources, navigate the healthcare system, and overcome barriers to care through case management, health education, transportation assistance, outreach, and Community Health Worker services. We connect people to the support they need to stay healthy.
52,574 Patients connected to Resources and Support Services through 179,157 Enabling Service Encounters
3,967 Residents of Public Housing Communities received care
2025 Financial Overview
Revenue
Patient Service Revenue: $90,646,315
Grant Revenue: $21,304,324
Contributions: $1,390,450
Other Revenue: $17,370,522
Total Revenue: $130,711,611
Expenses
Salaries, Wages and Employee Benefits: $60,100,682
Services and Professional Fees: $30,430,021
Supplies: $9,725,320
Occupancy: $2,817,652
Depreciation: $7,443,674
Other: $19,160,276
Total Expenses: $129,677,624
BACH Service Area
Our 2025 Community of Supporters
We are deeply grateful to the individuals, foundations, businesses, and community partners whose generosity made our work possible this year. Your contributions have strengthened our programs and amplified our impact. Thank you for standing with us to advance our mission and create lasting change.
Beatriz Espinosa
Essential Access Health
Kat Estrada
Facktor Health
Sukhada Fadnavis
Art Feagle
First 5 of Santa Clara County
Marc Gannon
Hipolito Garza
Eloisa Gimenez
Sarah Gray
Elizabeth Guerrero
Habbas & Associates
Mala Hariharan
Kelley and Karl Hawkins
Sherland Dyanne Headley
Health Resources & Services Administration (HRSA)
Health Resources & Services Administration, HIV/AIDS Bureau
Heluna Health - Children and Youth Behavioral Health Initiative
Felicia Hernandez
Lucy Hernandez
Hillrom
Sophie Horiuchi-Forrester
Shenita Hurskin
Ingenesis, Inc.
Intel Foundation
Soraida Iwanaga
Beny Jain
Jamie Nhek
Romesh Japra
Kaiser Permanente, Greater Southern Alameda Area
Kaiser Permanente, South Bay
Dr. Liza Karamardian DDS
Jeffrey Keller
Loni Keller
Mary King
Fanlu Kong
Leslie Kyono
Wilfredo Lacro
Leal Family
Cristina Leavitt Group
Kobin Lee
John Lengyel
Raymond Lin
Lion Ranch Winery
Lynn Locher
Allan Lowy
Kristina Marinovich
Margherita McIntosh
Julian McIntyre
Durriyah Mogri
Monica Foster Salon
Trina Monterola
Umer Murtaza
Navigator Networks
Alexander Nejat
Trinh Nguyen
Jamie Nhek
North American Syringe Exchange Network (NASEN)
Nvidia Corporate Giving Program
Oakland Roots
Johnny Obrien
OCHIN
Office of Congressman Eric Swalwell
Office of Congresswoman Zoe Lofgren
Okta Corporate Giving Program
On Lok Lifeways PACE
Pacific Gas and Electric Company
Dr. Zettie D. Page III
Satheesh Palaniswamy
Pradyut Panda
AARP
Agilent
Alameda Alliance for Health
Alameda County - Behavioral Health Department
Alameda County - Health Care for the Homeless
Alameda County - Health Care Services
Alameda County - Housing & Community Development Agency
Alameda County - Office of HIV Care and Prevention
Alameda County - Probation Department
Alameda County - Public Health Department
Alameda County - Social Services Agency (SSA)
Alameda County Community Food Bank
Alameda County via Alameda Alliance for Health
Alameda Health Consortium
Ann Allard-Robinett
Anupriya Anadure
Anthem Blue Cross
Aqui Cal-Mex
Dr. Arparna Arun
Ascend Healthcare
Valerie Ashfordhal
Stanley Augustine
Diego Barragan
BayMed
Inga Bellamy
Janice Berthold, Heffernan Insurance
BMO
Anthony Bogachev
Rolando Bonilla
Michael Boucree
Matt and Chelsea Byom
C.U.R.A., Inc.
C4 California Colorectal Cancer Coalition
California Department of Health Care Services - ACEs Aware Initiative
California Primary Care Association
Desrie Campbell
Pamela Campos
CareMessage
Ricky Castro
Catholic Charities
Center for Care Innovations
Center for Disease Control and Prevention
Change X - AWS Gilroy Fund
Griselda Chapa
Chipotle Mexican Grill
Christopher Ranch
Morris Chubb
CHW LLP
City of Fremont - Human Services Department
City of Hayward
City of San Jose - Housing Department
City of San Jose - Parks, Recreation and Neighborhood Services
Community Health Center Network
Shannon Corpuz
County of Santa Clara
Hon. Teresa Cox
Ronna and Matthew Cuddihy
Diana Dang
Rajesh Davda
Olivia Dear
Kimberly Deffinbaugh
Jennifer Delara
Joseph Derrough
David Devine
Dan Dominguez
Kimberly Douglas
Adam Duddles
East Bay Times
Ashwini Anant Patil
Paycom
Cheryl Petersen
Hang Phung
Carlos Pineda
Roberta Plazola
Luis Polanco
Provider Healthcare
Aditya Punjani
Russell Quash
Dr. Harsha Ramchandani
Stephanie Reddell
Rhino Diagnostics
Robert Half
Iliana Rodriguez
Cindy Romero
Felipe Romero
Carlos Rosario
Bill Roth
Sacred Heart Community Services
Taylor Salazar
San Francisco Giants
San Jose Earthquakes
Santa Clara County - Public Health Department
Santa Clara County - Supervisor Otto Lee, District 3
Santa Clara Family Health Plan
Savannah-Chanelle Winery
Nita Shah
Udaykumar Shah
Vishal Shah
Ragini Sharma Farias
Bharat Shirule
Sierra Health Foundation
Silicon Valley Community Foundation
Silicon Valley Community Foundation
Smart and Final Charitable Foundation
Sobrato Family Foundation
Saihaj Sraon
Stanford Hospital
Substance Abuse and Mental Health Services Administration (SAMHSA)
Summit State Bank
Sun Life
Sunlight Giving
Sutter Bay Medical Foundation
Cristina Tapia
Nancy Taylor
Tech Interactive
Anjani Thakur
The Health Trust
The Mercury News
The Swenson Group
Carol Thompson
Three Valley Community Foundation
Craig Tiffe
Lynda Tolley
Tony Caters
Top Golf
Loc Tran
Sue Turner
Upstream
Ty Venzon
Viral Vora
Carl Walters
William G. Irwin Charity Foundation
Beth Williams
Wayne Williams
Joe Wilson
Winchester Mystery House
Wipfli
Michael Wynn
Yamei Zhai
We apologize for any errors, omissions, or misspellings. If you have any corrections or updates, please email donation@bach.health.